Refund Policy



1. Overview:

AI Factory LLC ("we", "us", or "our") offers a 14-day free trial for new subscribers to try out the AI content creation platform (the "Platform"). We also offer refunds for paid subscriptions under certain circumstances as outlined below.

2. Free Trial:

You can sign up for a free trial of the Platform without having to provide your payment information. The free trial gives you full access to all features of the Platform for 14 days. You can cancel your free trial at any time during the trial period and will not be charged.

3. Paid Subscriptions:

We offer various paid subscription plans with different features and usage limits. Once you subscribe to a paid plan, you agree to be billed according to the chosen plan and billing cycle (monthly or annually).

4. Refund Eligibility:

Free Trial: You are eligible for a full refund of any charges incurred if you cancel your paid subscription within 24 hours of subscribing.

Paid Subscriptions: You are eligible for a full refund within 7 days of your purchase if you are not satisfied with the Platform. Additionally, prorated refunds may be issued in certain cases, such as:

Technical issues that prevent you from using the Platform for a significant period.

Major discrepancies between the advertised features and actual functionality.

Accidental purchases made due to technical errors or unforeseen circumstances.

5. Refund Process:

To request a refund, please contact our support team at contact@aicontentfactory.com or call us at +1 (912) 548-6954. Please provide your name, email address, subscription details, and reason for requesting a refund. We will process your request within 5 business days and issue the refund to your original payment method.

6. Non-Refundable Charges:

The following charges are non-refundable:

Overages incurred on pay-per-use plans beyond the included resources.

Taxes and fees imposed by your payment processor.

Charges for optional add-ons or services purchased separately.

7. Changes to this Refund Policy:

We reserve the right to modify this Refund Policy at any time. We will notify you of any changes by posting the updated policy on the Platform.

8. Contact Us:

If you have any questions about this Refund Policy, please contact us at contact@aicontentfactory.com